Terms and conditions

Last updated: 8 August 2026

These terms set out the general rules for using the Hanul Bucuriei website and for sending booking or information requests.

1. Website operator

The website is operated by , Romanian tax ID , Trade Register no. , with its contact details and address published in the Contact section.

2. Purpose of the website

The website presents Hanul Bucuriei, its services, spaces and contact methods. Information is provided in good faith and may be updated to reflect current availability, opening hours or services.

Sending a form, email or telephone request does not by itself confirm a booking. A booking is confirmed after an express reply from the Hanul Bucuriei team, and any specific conditions communicated with that confirmation take precedence.

3. Proper use

Visitors agree to provide accurate information when requesting a booking or contacting us and not to use the website for abusive messages, unlawful activities, attempted unauthorised access or actions that may disrupt its operation.

4. Availability, prices and services

Table, room and service availability is confirmed directly. Any price, time interval or particular condition applicable to a booking will be communicated before confirmation. If published information differs from the confirmation sent directly to you, the individual confirmation applies.

5. Content and intellectual property

The website’s text, visual identity, photographs and graphic elements are protected by applicable law and may not be copied, republished or used commercially without the rights holder’s permission, except where use is permitted by law.

6. External links and operation

The website may link to external services such as maps, social platforms or public services. Those websites operate under their own rules. We make reasonable efforts to keep this website secure and operating correctly, but temporary interruptions may occur for maintenance, updates or circumstances beyond our control.

7. Personal data and cookies

Personal-data processing is described in the Privacy Policy, while the storage technologies used by the website are explained on the Cookies page. Both documents remain available in the website footer.

8. Complaints and dispute resolution

For any issue concerning the services or website, please contact us first through the details on the Contact page so we can try to resolve it directly.

Consumers may also use the Romanian consumer authority’s Alternative Dispute Resolution platform (ANPC SAL): reclamatiisal.anpc.ro. These terms do not limit consumer rights granted by applicable law.

9. Updates

We may update these terms when the services, website operation or applicable requirements change. The current version and update date are published on this page.